Recent Storm Damage Posts

Back to the Basics of Flood Damage Prevention | SERVPRO of Northeast Charlotte

4/1/2024 (Permalink)

rain water pooling on a hardwood floor after a storm with a man in work boots walking through it SERVPRO of Northeast Charlotte is ready to help in a moments notice after spring showers leak in to your home or business.

We can all find success when we take life back to the basics. Whether you are trying to teach your child his or her math homework, trying to figure out where a recipe went wrong or troubleshooting a leaking appliance, starting from the beginning and working your way out can be immensely helpful.

The basics of life also apply when it comes to disaster preparation and storm preparedness. While we all know that Mother Nature can’t be tamed, we can take certain steps now so we can be prepared for what is to come this season.

Flooding emergencies can be really scary if you aren’t prepared, so we offer some helpful tips to help you stay in control no matter what the year has in store for our community.

Knowing the Flood Zones in Charlotte

Flooding isn’t just reserved for weather phenomena. It can also happen due to manmade disasters like burst water mains or faulty appliances in your home. If your flooding situation is caused by something like this, you might be able to recover a bit faster than if your flooding situation is caused by the weather. That’s because the solutions for manmade issues are usually centered around turning off water valves or disconnecting appliances.

The same can’t be said for flash floods or other weather-related water emergencies because we can’t simply turn off the sky! Any time it rains heavily in our community or if you live in a low-lying neighborhood, flash flooding conditions can be really impactful.

You still need to prepare your home even if your property is not listed as a designated flood zone. Adding extra length to your downspouts can help move water farther away from your foundation or adding extra drainage or a rain garden can help give the runoff a more productive place to collect.

If your property has tree coverage, it is important for you to take a few more preventive steps. Invest in a reliable gutter system to help move the water down and away from your home, but you should also make sure that the gutters have debris covers on them to keep out leaves and other clogging materials.

Preparing Can Prevent

Protecting your home against flooding can have a serious impact when storms come to town. Even if your home does experience some level of flooding or water damage during a particular storm, it can teach you a lot about your property so you can take steps to prevent the situation from happening again.

If your basement always floods when it rains, it may be helpful to look into a professional grading of your yard. This can help slope the earth away from your home so the rain moves away instead of backward into your foundation. You can also take less intensive steps like adding absorbing landscaping materials, such as mulch, around your home.

Taking it back inside your home, you should be checking your windows and doors regularly for signs of wear and tear. Old caulk lines should be replaced, and any sagging issues should be addressed right away. Additionally, have your sump pump inspected annually so you can rest easy knowing that it should work when you need it most.

When in doubt, take your preparations back to the basics so you can provide your home with the protection it needs when dealing with flood emergencies.

Do you have water damage in your home? Contact us at SERVPRO® for fast recovery.

The Best Alert? The Alert That Works for You | SERVPRO of Northeast Charlotte

3/1/2024 (Permalink)

heavy rain pouring down on an outdoor metal roof in a storm Let SERVPRO of Northeast Charlotte help you get from April showers to May flowers.

The spring season in the Charlotte area is always an interesting one! It can be warm and dry, mild and rainy, or a combination of everything in between. In addition, we all need to keep an eye out for serious thunderstorms and severe weather.

While we can all glance at the sky when the clouds start to change, it is important to know far in advance when severe storms are in the area. Check out our tips below for some easy ways to stay connected and stay in the know when storms are on the horizon.

Connecting With the Internet

Is your phone in your hand right now? Or is it right next to you near your computer? We are constantly surrounded by electronics, especially our phones, so it should be no secret that the majority of our weather information comes from apps and other online sources. National Wireless Emergency Alerts is an alert system that can be issued automatically to your phone, just be sure that your notifications are turned on. You can (and should) also have an additional weather app that is specific to our location.

However, don’t just download the first weather app you see! Weather apps are created for different reasons, and some of them solely exist to create exaggerated or outlandish forecasts for likes or engagement. Stick with nationally recognized organizations or locally trusted sources. Check out the city of Charlotte’s website to make sure you have the most updated information and local alerts ready to go.

News stations and other weather channels are also great resources when a storm is in the area. Live footage can track as a system works its way across the city and local anchors can give real-time information of the conditions and can offer advice on when to shelter in place.

Other Alerts to Utilize

While having the internet is so helpful when it comes to emergency situations, it is unfortunately not guaranteed to have at any given time. Be sure to have at least one alert system that doesn’t require power in order to work. Once the power goes out, your TV won’t work and your phone and computer batteries will only work until they are drained.

Stay connected without power in a variety of ways! Locate your closest weather siren and walk around your house to listen for it during tests to see if you can hear it from any room in your home.

A helpful investment when it comes to weather alerts is in an NOAA weather radio. Weather radios will work regardless of your power situation as they can often be powered through hand-crank power or by solar power. Weather radios are also portable, which means you can take them with you as you navigate your property or shelter safely in your home.

We hope you have a safe spring weather season, but remember that we are here for you if your home or property suffers from any sort of damage. We will put your space back together again in no time at all.

Serious storms can cause serious property damage. Call SERVPRO® 247 for immediate restoration assistance.

Understanding Home Damage Possibilities in the Charlotte Area | SERVPRO of Northeast Charlotte

11/17/2023 (Permalink)

residentail home with roof destroyed and debris falling down If you discover damage in your residence, call SERVPRO of Northeast Charlotte right away. 

Severe weather, house fires, a fallen tree or even a busted water line can happen at any moment and cause serious issues for your home and family. It seems like disaster is only one accident or act of nature away sometimes!

While that is true, we don’t want you to be consumed with the thought of suffering home damage. Being prepared for the possibility of home damage can help you ride out the unexpected with minimal damage.

SERVPRO® of Northeast Charlotte is dedicated to helping you recover from disaster! We explain the different home damage possibilities below and how we can help you overcome them.

The Biggest Risks for Charlotte Residents

We experience some strong storms in the Charlotte area that can bring extremely high wind and heavy rain to our community. This can lead to wind, water or impact damages in the blink of an eye! In addition, house fires and other water disasters can happen at any time and leave you with significant damage.

Water damage is often associated with Mother Nature in the form of floods and rainwater leaks, but that’s not always the case. Malfunctioning appliances and other home accidents can cause just as much, if not more, damage in a short amount of time. The same is true when it comes to fire damage! Fires can start from a natural source like a lightning strike or they can occur due to some sort of human error or negligence around flame.

Preventing the Damage From Getting Worse

Suffering one disaster can be bad enough, but unfortunately certain disasters can lead to other unforeseen issues. For example, a flooded basement can be a huge headache when it comes to water damage, but it can also lead to structural issues or a mold infestation if the water isn’t dried up quickly.

Another example of compounding damage is when a fire breaks out in your home. The flames will burn and destroy your home, but the residual soot and smoke after the flames are out can spread everywhere, leaving you with stained walls or stinky smoke odors. You could also be dealing with water damage because of the water and other chemical agents used to extinguish the fire.

No matter how your damage occurs, recovery is probably at the top of your list. SERVPRO is here to make sure your recovery goes as planned and is handled quickly. We will take care of every part of your restoration. This includes construction, remodeling, restoration and even mold mitigation if your project calls for it.

We will take care of your home if you suffer a flood that leads to water damage, structural damage and mold growth. We will clean, sanitize and restore every part of your home as quickly and as efficiently as we can.

The same goes for fire damage! We will remove burned debris, clean soot residue, tackle smoke odor removal and make sure your home is rebuilt right away. We will also make sure any water is dried up and any water damage is repaired.

Working with us means that you don’t have to work with multiple contractors or other companies. We are a full-service restoration team that can handle your entire recovery with just our tools, team and resources.

Does your home need restoration and you don’t want to make more than one call? Contact us to get everything handled by one team.

Preparing for Winter Weather and Strong Storms | SERVPRO of Northeast Charlotte

11/17/2023 (Permalink)

snowy highway with vehicles driving in a squall The winter season is almost upon us! SERVPRO of Northeast Charlotte has your back with these helpful tips.

The cold winter nights and cloudy days are coming fast, there’s no denying that. While we don’t experience extreme winter conditions like in some parts of the country, the Charlotte area does see its fair share of winter weather in its own way.

Rain, sleet, ice and the occasional snowstorm can create dangerous conditions really fast, so knowing what to do before, during and after a winter storm can help you avoid more serious damage around your home and property.

Tips for Preparing at Home

We always recommend laying low and avoiding travel when the weather is less than ideal. Even simple rainstorms can become dangerous if the temperature is hovering right around freezing, and slick roadways can cause serious accidents.

Instead, stay home and get your emergency supplies ready. Find your weather radio and tune into the local forecast. Strong wind and other winter weather can knock out power for an unpredictable amount of time, so knowing what to expect and preparing for the unexpected is always a good idea.

Find your extra flashlights and batteries, your first-aid kit, and some safe drinking water. You should also have a reliable way to stay warm in case we do lose power for a while. Extra blankets or your fireplace can all be reliable options.

That said, you should also have a backup location that you can travel to if your home becomes too cold to stay in. Make arrangements with a family member or friend or understand where the local warming centers are just in case.

Cleaning Up After the Storm Passes

Use caution when moving around after the storm passes. We all know that the weather can be unpredictable, and it could easily start to rain, sleet or snow at any time. Take note of any damage and start cleaning up your home.

If we get a lot of snow, you should take the time to get it off the edges of your roof. Since it doesn’t get extremely cold here, any snow that does fall tends to be really wet and heavy, and that weight can build up and cause structural damage to your roof and gutters.

Storms that produce a lot of wind and rain can also be problematic. If the temperature is close to freezing and rain is tossed onto the sides of your home, it could freeze around things like vents and ductwork and cause dangerous blockages. Check these areas right away, and chip away any ice buildup.


We want you to call us right away if you do discover damage as a result of the storm elements. A single roof leak or damaged window could lead to further issues down the road that could become more costly to fix. We can handle any sort of home damage quickly for you!

Our team will arrive and secure the rest of your home to prevent the damage from spreading, and then we will get to work drying, cleaning and restoring the affected space. We will work hard to return your home to its preloss condition as fast as possible.

Our team is always ready for anything! Contact us at SERVPRO of Northeast Charlotte for a quick restoration after suffering damage from a winter storm.

Steps to Storm-Proof Your Home | SERVPRO of Northeast Charlotte

9/19/2023 (Permalink)

Empty parking lot with lots of greenery shown during a heavy downpour of rain. Have you been impacted by the unusual summer storm season? SERVPRO of Northeast Charlotte has your back when you experience flood and water damage.

We are in the heart of summer weather right now, and sometimes we are grateful for it, but other times we are all hunkering down together as another severe storm rolls through the area. Wind, rain, hail, tornadoes and flooding conditions are always a possibility, and each instance has the potential to damage your home.

We are particularly at risk of flooding issues due to the heavy rain that accompanies our severe storms, and high winds can also cause severe damage to our properties. Taking action quickly when a storm is predicted can help you avoid costly damages.

Starting outside can help prevent the storm from making its way inside your home! Follow our tips below to prepare your home now so that you are ready for the next time the wind picks up and a storm blows into town.

Seasonal Tasks

Preparing for storms doesn’t have to be complicated. Most of the yard work and seasonal tasks that you have to do actually protect your home from damage, so you can incorporate these things into your daily routines.

Keep your trees trimmed and remove any dead limbs or fallen branches from your property when you notice them. A single strong wind can easily pick up yard debris and toss it around. Cleaning your gutters regularly is also recommended! Leaf buildup or blockages can prevent them from working, causing rainwater to pool on your roof or pour over the edge and seep into your foundation.

Another location to maintain is around your windows and doors. Any gaps or deteriorating wood can easily invite water into your home, so fix any old caulk lines or repair damaged wood so that your home is airtight against those pesky water leaks. Check your roof often for damage as well, as a single missing shingle can cause widespread water issues when it starts to rain.

Additional Upgrades to Make

Preparing for storms doesn’t have to be expensive, but there are things on the market that you can purchase to make your home even more airtight against storm damage.

Storm shutters can be easily purchased and installed as a preventive measure, especially to help protect your windows from high winds and flying debris. If your property has heavy tree coverage, gutter guards are a good investment to prevent clogs and blockages.

If you have a shed or outbuilding, adding reinforcements to the structure or tying down the roof can help prevent large losses when the wind speeds pick up.

Once the weather alert is issued for Mecklenburg County, stay inside and away from the windows. Your safety is your top priority! If you do suffer damage, remember that we are here 247 to help you recover quickly.

Was your home damaged in a storm? Call us at SERVPRO® of Northeast Charlotte to start restoration, 247.

Steps for Post-Storm Recovery | SERVPRO of Northeast Charlotte

9/19/2023 (Permalink)

Dramatic night shot of a home with visible roof damage from a recently storm and fallen debris Summer storms affecting your property? Call SERVPRO of Northeast Charlotte to restore your space in no time!

The storm season is a long one in the Charlotte area. Strong spring storms that bring a lot of rain transform into severe weather with strong wind, heavy rain and the occasional tornado situation. Each severe weather system also has the potential to cause flooding issues based on the forecasted rain and how dry the ground is.

That’s a lot of opportunity for storm damage during this time of year! Storms can cause significant issues in a short amount of time, so preparing for them in advance is always ideal.

However, that is just not possible in some cases if the storm forms quickly or happens overnight while you are sleeping. Your main priority should be keeping everyone safe, so head to your safe shelter location or the lowest and most interior part of your home to ride out the storm.

Once you head outside and survey the damage, what should you do next? Stay calm and call SERVPRO® of Northeast Charlotte, of course.

Tips for After the Storm Passes

Be careful about venturing too far away from your home after the storm passes through. Another one could be forming and heading your way. Stay close to home and have your weather radio or cell phone close at hand as you inspect your home.

This is also the time that you should be checking on your loved ones. A quick text or phone call can reassure you that those that live alone or weren’t home when the storm passed fared OK.

If you have neighbors, a quick check-in on them is also always a good idea. Storms often cause very localized destruction, so their homes may have suffered more damage or the storm may have caused an injury, so checking on everyone around you helps take care of your community.

Now that everyone is safe and accounted for, it’s time to turn your attention to your home. Start by taking photos of any damages you see, and then call SERVPRO of Northeast Charlotte to get the restoration process started.

How We Can Help

Your home could have suffered more damage than what is currently visible, so just be careful as you walk around your house. Take note of any loose nails, shattered glass or soggy drywall, and give any damage a wide berth.

You might also have to take some preventive steps to stop the damage from getting worse while you wait for us to arrive. That might include laying tarps over your roof to stop the rain from coming in or boarding up a broken window. We will take care of this when we get there as well, but do what you can in the meantime to protect your things.

We also will work alongside your insurance company to make sure your claim is being processed correctly and accurately. Our goal is to make your recovery process as smooth and as seamless as possible.

We know that suffering storm damage can be scary and frustrating, but we are here for you 247 to help you overcome any situation you encounter.

If a storm leaves your home damaged, contact us for fast recovery. We’re here 247 when you need us.

How to Encourage Fire Safety With Your Kids | SERVPRO of Northeast Charlotte

6/10/2023 (Permalink)

Young boy staring at a lit match being held between his fingers SERVPRO of Northeast Charlotte is here for you and your family if you experience a fire in your home or business.

It’s hard work having small children in your home! While all of the work is certainly rewarding, it can keep you busy keeping them entertained while also teaching them about the world around them. Teaching your children about difficult concepts or potentially scary situations is especially tricky.

Experiencing a house fire can be scary whether you are 65 or 5, which is why everyone in your home needs to have a basic understanding of fire safety and how to react in the event of an emergency.

Read on as our SERVPRO of Northeast Charlotte team explains some easy ways to incorporate fire safety lessons without overwhelming your children below.

<h3the-risks-of-fire">Explaining the Risks of Fire

It can be hard for children to understand what “cause and effect” means, so they really only learn in the moment when something is happening. This can make it difficult to explain fire to your little ones. To start with, walk around your home and talk about all of the different places that fire is used, along with where it can break out, and discuss how it spreads.

Take out your matches and lighters to show them what they are used for, and be sure to instill the fact that these items are never to be played with and are only for adults to use. If they find a match or lighter laying around, they should bring it to you directly.

<h3firefighters">Introducing Firefighters

As adults, we all know that firefighters and police officers are there when you need them. Not all children will immediately trust an authority figure, though, especially if he or she is hidden behind a uniform or heavy equipment. This is why it is important to expose your child to pictures, videos and books about friendly heroes and what they look like. You can also attend local meet-and-greet events to help deepen that connection with your child.

In the best case scenario, your children will be able to easily get out of your home quickly as a fire starts. However, they need to learn to be able to call for help and make their presence known in case they get trapped. Have a contest with your kids to see who can be the loudest in their room and who can army crawl to the front door the fastest.

<h3a-game-plan">Create a Game Plan

No matter what kind of house or apartment you live in, you need to have an emergency exit plan in place. Your kids can—and should—help with its creation! Go from room to room, have your children identify all of the ways out of the room and have them practice escaping as quickly as possible from each space. When you are done, create a diagram of your home and write it all down.

While it may sound scary to do, you also need to teach your children how to open the windows in your home. In a true emergency, windows can be used as exit points and your children need to know that. However, be sure they understand that windows are never toys and should never be used unless a true emergency is occurring.

Finally, pick an outside meeting location together and practice your entire escape plan from top to bottom at least twice a year. Once you are outside, quiz your children on how to call 911.

Fires can cause widespread damage. Call us for a thorough and efficient restoration.

Prepare Your Home for When the Wind Blows | SERVPRO of Northeast Charlotte

6/5/2023 (Permalink)

Dense forest area with trees bending due to intense wind and rain If you've suffered from storm-related damage to your home or business, make SERVPRO of Northeast Charlotte your first call.

Wind is a major factor when it comes to the impact of a storm system. A gentle breeze during a soft rain won’t have much impact, but when strong winds accompany a dangerous summer storm, it can be troublesome for you and your home.

Strong wind can cause a lot of damage in a short amount of time. While severe weather is usually where wind does the most damage, dangerous wind can happen even on the sunniest of days.

By understanding more about different kinds of wind and how to prepare your home for its impact, you can avoid home damage as much as possible.

<h3wind">Understanding Wind

The majority of reported damaging wind is associated with thunderstorms and certainly during tornadoes. Tornadoes can produce some of the strongest and most damage-causing wind.

A typical thunderstorm can have wind in varying degrees from a couple miles an hour up to 60 miles per hour. When it blows that hard, it can easily toss around debris outside.

Straight-line winds go one step further. This type of wind encompasses any wind that doesn’t have rotation in it. This kind of wind blows up to 100 miles per hour, which can cause widespread damage.

Whenever a tornado warning is issued, seek shelter right away. The wind in a tornado can come in a variety of forms. Straight-line winds, downdrafts and microbursts are all possibilities, and each can cause total devastation.

We are no strangers to wind damage here in the Charlotte area! We experience a wide variety of wind patterns and strong storms throughout the spring and summer. Even just recently we had a strong system come through and damage properties.

<h3your-home-ready-for-wind">Get Your Home Ready for Wind

Prepare your home for the potential for wind damage as soon as a wind advisory or weather alert is issued. You might not have a lot of time to do so, but you might be able to prevent debris from flying into your house or experiencing severe damage to your car or siding.

Secure or tie down anything loose around your property like propane tanks, lawn furniture or children’s toys, and consider pulling your car into the garage if possible. You should also pick up branches or other yard debris.

Once your home is secure and ready to go, get your family indoors and away from the windows. A single flying object can easily break glass and injure you.

Only leave your sheltering location once you are confident that the storm has passed. Take a walk around your property to look for storm damage and take pictures as you go. Don’t forget your roof! Even just a single broken or missing shingle can leak water into your home. If you do discover damage, call SERVPRO of Northeast Charlotte for a quick and efficient recovery.

Has your home been damaged by wind? Call us and get things cleaned up fast.

The 3 Largest Storm Damage Threats | SERVPRO® of Northeast Charlotte

9/28/2022 (Permalink)

"a large lightning strike off in the distance of a dark sky" When you suffer storm-related damage to your home or business, make SERVPRO of Northeast Charlotte your first call.

If you see severe weather in the forecast, chances are that there is always an element of worry in the back of your mind. Storm damages are very real and common when the weather gets severe enough! Thankfully, a lot of homes nowadays are built to withstand severe weather, but there is always a risk involved when it comes to Mother Nature.

We address the three largest threats to our homes in this latest blog post! Water, wind and impact damages are among the most common reasons for home damage, and if the incoming storm is producing all three threats, you could have a big mess on your hands.

However, just because there is a storm in our area, it doesn’t mean that your home will suffer any sort of damage. It all depends on the incoming system and the weather it is producing. Your location in the city, the landscape around your home and the very structure of your home also come into play as well.

In Charlotte, we see severe thunderstorms, tornadoes, flash flooding and winter storms, so it is crucial to be prepared for the variety of threats that we are susceptible to.

Wind, water and impact damages can come out of any of the above threats, so let’s break them down below:


Wind can come with tornadoes and any sort of severe storm. When it blows quickly enough, it can cause massive amounts of localized damage. Even thunderstorms alone can produce winds over 100 mph.

Wind has dual threats. By itself, it can sheer off house siding or pull shingles off the roof. And wind can make trees and other large objects seem weightless, allowing them to become projectiles.

Make sure to stay inside if a straight-line wind warning is issued or if the wind speeds start to pick up.

If you have enough of a heads-up before any incoming storm, you can tie down any loose furniture or play sets in your yard and also clean up any dead trees or limbs. Reducing the amount of hazards in your yard can keep your damage risk low.


We rely on water from storms to keep our lawns, trees and gardens thriving, but if the rain is heavy enough, it can cause massive headaches for homeowners! Water can flood basements, weaken walls and floors, and cause exponential mold growth if left untreated.

To reduce your risk of widespread water damage, make sure that any landscaping you do ensures water flows away from the foundation of your house, or consider installing a rain garden! A rain garden can enhance the beauty of your yard while also providing a place for all of the storm water to flow to.

If your home has gutters, keep them clear of any blockages. When your gutters can function properly, it helps move water off of your roof and away from your home.


Perhaps the most scary of the three is “impact damage.” Whenever a large tree or outdoor object falls or is tossed into your home, there is the potential for catastrophic and costly damages.

Do your best to keep your trees maintained by trimming them regularly and removing any dead limbs quickly. You can also try to secure any large outdoor furniture if you have enough time ahead of a storm.

The cost associated with severe weather damages is huge! In just 2021 alone, Americans reported over $145 billion in damages. This number can be reduced by incorporating some of our storm preparation tips!

When you do suffer some sort of storm damage to your home or property, we want to be your first phone call at SERVPRO of Northeast Charlotte. We have a quick response time and can get going on your restoration project right away.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster.

SERVPRO Is the Restoration Restoration Business You Can Trust | SERVPRO® of Northeast Charlotte

4/26/2022 (Permalink)

"two SERVPRO employees unloading cleaning equipment out of a green van" No matter the damage sustained, SERVPRO of Northeast Charlotte has the tools and team to help your home return to a normal state quickly.

Life happens, and we want to be there for you when it does. Here at SERVPRO, we specialize in cleanup and restoration services to help you navigate water, fire and storm damage and the subsequent cleanup process, but we also offer disaster relief cleanup in the event of a natural disaster.

Water Damage

Flash flooding happens often without much warning, especially if it stems from a hurricane or a large storm system that moves through the area quickly. Whether it be an inch or a foot of water, any water damage at all can produce a serious impact. In fact, floods cause more than $10 billion in damages nationwide every year.

If you are a homeowner in Northeast Charlotte or you own a business in town, unexpected water issues and the upcoming hurricane season can cause major damage to your home or business. Our SERVPRO technicians are fully trained to handle all kinds of water damage and can help you get back to normal in no time.

We have the skills and ability to act quickly by drying up standing water, detecting hidden moisture and assisting in returning your space to the condition it was before the damage occurred. We pride ourselves on the ability to help people in their time of need.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.

If your home or business has suffered fire damage, we’ll jump right into action with our seven-step restoration process.

In order to be thorough while assessing fire damage, we follow that step-by-step procedure very carefully to understand the full extent of the damage and to help restore your home or business as safely and quickly as possible.

Storm Damage

Storms can develop in an instant and wreak immediate havoc on our homes, especially when you aren’t expecting the severity or location of the damage.When the unexpected happens and you don’t know where to turn, call us and we will be there for you.

Not only can storms damage the actual structure of your home, they can also damage your personal possessions and furniture. Thankfully, your possessions can go through our content restoration process with the intention of restoring them instead of replacing them. Your original items are as important to us as they are to you.

What Sets SERVPRO Apart?

We are here and ready to help. Our SERVPRO experts will answer your call 247. We know that disasters and accidents don’t happen only 8 a.m. to 4 p.m. Monday through Friday, so we work around the clock to be prepared for when you need us. Reach out to our Emergency Line and receive immediate assistance, day or night.

With more than 50 years of restoration experience, our experts in green are the reason we are the No. 1 cleanup and restoration team in the nation. We’re locally owned and operated here in Charlotte, but we’re also backed by a network of more than 1,900 locations around the United States.

That means we have the resources of a large business with the touch of hometown love for Charlotte! You can count on us to have your home or business back to "Like it never even happened." status as quickly as possible.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

Summer Storms Can Be Intense | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of North East Charlotte County is on the line, ready to make things right.

Summer is here, and it brings with it many of the things we love. Vacations that have been postponed have been taken, high temperatures are encouraging us to go to the pool or lake, and the days are long and full of sunshine. At least, most of the time!

If you think we experience more storms in the summer, you would be right. Conditions in Charlotte are ripe for summertime storms since all you need is a little moisture and warm air.

In Charlotte, the summers are hot and muggy and the winters are cold and wet. We have our share of severe weather in the form of tornadoes and thunderstorms.

Be Aware During the Summer Storm Season

Though storms happen with more frequency in the summer, it doesn’t mean you need to take them less seriously. Always pay attention to storm alerts, and consider postponing or canceling outdoor activities when storms are forecasted.

Local weather forecasts are more accurate than national forecasts, in general. Consider purchasing an NOAA Weather radio to receive updates in case of a power outage.

Plan on staying home and off the roads if flooding is a possibility.

High winds can break tree limbs and send outdoor furniture flying. Consider removing dead branches and trimming low-hanging branches close to your home as a precaution. Store outdoor furniture indoors or secure it in a safe place outside.

People die every year in storm-related incidents. Caution is the rule of the day.

Be Storm-Safe

Lightning is another hazard associated with summertime storms. Stay inside during lightning and wait for 30 minutes to pass without hearing thunder before going outside. Lightning has been known to strike up to 10 miles away from a rain storms.

Consider unplugging sensitive electronics, and never shower or bath during a thunderstorm.

Have an emergency kit prepared, and know the evacuation route for your area.

Stay at home during floods. However, if you are already out and flooding occurs, stay on high ground and avoid flood waters if possible. Attempting to walk or drive through flood waters is extremely dangerous and should be avoided at all costs.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Storm Damages Have Been Increasing Over the Last Decade | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms do damage, we go to work to make things right. Contact SERVPRO of North East Charlotte County to start the restoration process.

With a good bit of news coverage last year dedicated to the COVID-19 pandemic, you may have missed an important piece of news. Last year was a year filled with weather-related disasters.

Financial losses due to inclement weather set records again in 2020. According to data from the Nation Oceanic and Atmospheric Administration, storms last year created the largest financial loss that the Unites States has ever recorded.

Weather disasters have been increasing steadily over the past decade and hit a fever pitch last year. The technical definition of a weather disaster means the storm or weather event generated at least $1 billion in damage.

In 2020, we had 22 of these. And this doesn’t include the literal thousands of storms that didn’t meet the billion dollar threshold. For the first time since 2005, the NWS had to reach into the Greek alphabet to name storms.

Storms Are Outpacing Hurricanes for Inflicted Financial Damage

Hurricanes create an immense amount of destruction. The size of the storm is so large it’s easy to believe hurricanes are responsible for the majority of financial damage, but they are not.

While hurricanes may be larger, they can’t approach the sheer quantity of thunderstorms. Fourteen out of the official 22 disasters last year were severe thunderstorms.

Consider this example of an impactful storm: Last August, Nebraska experienced a derecho. The NWS defines a derecho as a band of storms that last at least six hours and covers 250 miles, with at least 60 mph sustained winds along the entire span of the front. During this derecho, Nebraska lost over half of its corn crop and 11% of US corn production was impacted.

The Decade of Weather Change

Last year was the tenth consecutive year of recording at least eight billion-dollar weather-related events. In 2017, as one example, severe storms generated over $300 billion in property damage, the highest recorded.

Storm preparation is more important than ever before. Everyone can benefit from taking the proper precautions when storms are coming.

No matter what precautions you take, though, sometimes property damage is going to happen. Our goal is to help you recover when it does. We can help restore your property “Like it never even happened.”

Do you have storm damage? We’re here to help you restore your property. Call us today to see how the experts at SERVPRO can help.

What Should I do First After Flooding in my Mecklenburg Home?

5/6/2020 (Permalink)

SERVPRO of North Central Mecklenburg County is your ally in an emergency.

When Your Home in Mecklenburg County Floods, Calling a Professional Restoration Service Is Your Priority

Flooding can happen within a short time. You may be enjoying your home one day and find it full of water the next. As much as we prepare as homeowners, Mother Nature is a more significant force than we are. When a water event occurs, you must take the crucial step of calling a professional restoration service to assess and remediate the damage.

In Mecklenburg County, the answer to your flood damage is our team at SERVPRO. We are members of your community and understand the needs of our neighbors. Our training and job experience prepare us to handle even the most complex situations, so you can have peace of mind when you rely on our expertise. Upon arrival at your home, we ensure the safety of your family and our team by making sure all electrical and water sources are either shut down or operating safely. We also wear personal protective equipment to avoid contamination from bacteria and debris within the floodwaters.

How do I decide what to care for first after a flood?
Homeowners face difficult decisions when a flood invades your home. At the same time that you try to preserve your priceless memories and family heirlooms, you strive to protect the structural integrity of your home. When our SERVPRO team arrives, we can help guide you through the process so that you can achieve both objectives. Our team understands the steps necessary to preserve your home and its contents, and we proceed with the following:

    •    Separate unaffected areas with protective barriers to avoid cross-contamination as much as possible.
    •    Extraction of water using pumps, air movers, dehumidifiers, and air circulators to encourage evaporation.
    •    Disinfect your home using EPA approved solutions that kill microorganisms and prevent their reproduction.

As we travel through the restoration journey, we also look at any documents or priceless objects you wish to restore. Our team creates a tailored approach to restore as much of your home as possible.

SERVPRO of North Central Mecklenburg County is your ally in an emergency. Call us at (704) 596-9700 and let us leave your home, “Like it never even happened.”

For more about Mecklenburg click here.

We Act Fast In Mecklenburg After A Flood

4/2/2020 (Permalink)

Our technicians work on making sure equipment is appropriately cleaned, filters are changed, and equipment is ready to go and available 24/7.

Flood Damage Mecklenburg County – Storm Damage

Storms roll through an area leaving one home left untouched, while the next home suffers broken windows, a torn roof, and extensive water damage inside. It isn't straightforward to understand how these events occur in this manner. With all of the damage, neighbors pitch in to help each other providing support, food, and clothing.

SERVPRO is part of Mecklenburg County providing flood damage services to the county and the surrounding areas. We are part of the community and pitch in to help our neighbors and friends in these situations. Our trucks are pre-equipped with everything required to help out in these situations. We can respond in less than 4 hours, and our professional teams are available 24 / 7.

Emergency Storm Damage

We have a certified team of mold, water, and fire specialists trained to mitigate the flood damage, clean, and dry the home after storm damage. Also, our in-house division of general contractors can assist with emergency repairs to eliminate additional damage. We board up windows and doors as well as place temporary tarps on the roof to reduce additional water damage and prevent rodents and birds from entering.

Water and moisture should be removed as quickly as possible to prevent mold damage and deterioration of the contents and the structure. SERVPRO deploys truck-mounted pumps, as well as smaller submersible, pumps to remove standing water. In situations where there is standing water, damaged drywall must be removed and discarded. The exposed studs can be dried and water removed from cavities. Once everything is dry, repair and reconstruction can proceed.

Our in house division of general contractors can assist in making these repairs. We work in conjunction with your insurance adjuster to enable efficient claims and processing. We check all of the electrical systems, install new drywall, and paint as needed. All floor materials are usually replaced. We aim to return your home to its original condition, "Like it never even happened."

Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 for 24/7 service. We're Faster To Any Size Disaster.

See more about Mecklenburg County.

Flooding In Your Charlotte Home

1/24/2020 (Permalink)

We’re Faster to Any Size Disaster!

Emergency Services to Limit Further Flooding in Charlotte Homes

As home and business owners have seen in recent years, our area can see some of the harshest weather events that can make landfall from the Atlantic. With thousands of businesses and homes in the city and its surrounding neighborhoods, a prompt response after a devastating storm loss situation is vital to protecting your property as much as possible. With years of experience, a combination of our technicians and licensed general contractors can work to provide vital emergency services and mitigation.

Flood damage to Charlotte homes after a damaging storm might be unavoidable, but how severe these effects become hinges on the response of our technicians and the actions they take once we arrive. Our general contractors, for example, are vital to sealing up penetration points to prevent further runoff or newly developing storms from entering the household through vulnerabilities in the roof, siding, or other structural elements.

These same professionals might have to conduct tree removal as well when larger limbs or full trees have fallen into the structure. A direct impact from a massive tree limb or the trunk can collapse a roof or cause substantial structural damage in other ways. This situation can lead to floodwater entering the property unabated. Roof tarping and board up services can reduce direct water flow and wind-driven losses.

Much like our general contractors have vital steps to take when flooding is occurring, our restoration technicians must also get started on recovery as quickly as possible. We arrive with helpful mitigation tools like powerful extractors and pumps to reduce standing water in the affected areas. Once surface water gets addressed, our direct evaporative equipment like air movers can work to address saturated materials to minimize the need for reconstruction in your house.

Reducing the out of pocket expenses for our customers after a flood might mean the way we can navigate the needs of your insurance provider, but also hinges on the fast response and emergency services that we can provide immediately following a storm loss. No matter how we can help, you can reach our SERVPRO of North Central Mecklenburg County team 24/7 at (704) 596-9700.

For more about Charlotte click here.

Charlotte Flooding Got You Down? SERVPRO Can Lift You Up with Swift and Efficient Restoration Services

12/22/2019 (Permalink)

Storm Damage Mitigation by SERVPRO for Charlotte Property Owners

Mixed Wintry Precipitation Means Storm Damage in Charlotte

Heavy rains and high winds can share center stage with sleet and snow in Charlotte as we move through the last weeks at the end of the year. When torrential precipitation pounds down with temperatures dipping nearing freezing, your home risks exposure to significant storm devastation. Saturated ground coated with an icy mix accelerates overland flooding and seepage into crawl spaces and foundations as wet moves to the dry construction and space inside your lowest levels.

First We Secure

When storm damage in Charlotte comes lapping up your basement stairs or through a hole smashed through your roof by an ice-covered branch, you need a reliable emergency response. After we assess safety risks such as submerged debris or live electricity, our crew works fast to tarp over or board up breaches in your home’s exterior.

Second We Extract

Floodwaters can rain down from above, flow in from the surface, or ooze through the surrounding ground. A rapid removal of fluids is essential as porous building materials deteriorate quickly, and secondary damage like mold growth can gain hold within a 24 to 48-hour window. SERVPRO's service vehicles contain submersible pumps and both truck-mounted and portable extractors. If the electricity is temporarily unavailable because of the storm, our gas and generator-powered equipment prevents delays in water extraction.

Third We Manage Contamination

Storm damage leads to water damage which nearly always complicates with significant amounts of contaminants. Household, road and landscaping chemicals, infectious wastes, other microbial infestations, and hazards like asbestos and lead can all join the mix. SERVPRO crews are familiar with local hazardous waste containment and disposal mandates, ensuring the dangerous fluids and debris we capture, bag, or otherwise secure are lawfully managed. Our crews clean contaminated surfaces with appropriate products using industry best practice methods. Sanitization with EPA-registered products makes your living spaces safe to inhabit.

Finally We Dry

SERVPRO employees are scientist-like, masters of psychrometry, the theory and application of efficient structural drying. Using a range of moisture detection and metering tools to collect data, we establish drying goals. Air movers, heaters, and dehumidifiers each add a drying element. Our technicians evaluate the needs and position the equipment to achieve the right balance for effective drying. Monitoring and adaptations throughout the project eventually deliver a clean, sanitized, and dry home to you and your family.
The trained and well-equipped team at SERVPRO of North Central Mecklenburg County is poised to help your recovery from storm damage. Call us 24/7 at (704) 596-9700. We’re Faster To Any Size Disaster.

When a storm comes your way, call the people that are prepared

12/11/2019 (Permalink)

We're a 24/7 company and always prepared with equipment for whatever a storm may bring you!

SERVPRO of North Central Mecklenberg County specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

SERVPRO prides itself in its fast response times.

Since we are locally owned and operated, we are able to respond quickly with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When a storm hits Charlotte, Huntersville, Cornelius or Davidson - we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Call us today at 704-596-7900 to schedule your appointment! 

We at SERVPRO of North Central Mecklenberg County want to help you prepare for Hurricane Season

10/16/2019 (Permalink)

Hurricane Season is here!

-Make sure you have bottled water, a first aid kit, flashlights, a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler's checks.

- Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

- Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, email it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information- the name of your company and agent, policy number and contact information.

- Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

- Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

- Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners' insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Lake Norman Residents, are you Hurricane Prepared?

5/3/2019 (Permalink)

We at SERVPRO of North Central Mecklenburg County want to remind residents of Charlotte, Huntersville, Cornelius and Davidson, NC that now is the time to start preparing for the upcoming hurricane season.

 -Make sure you have bottled water, a first aid kit, flashlights,  a battery-powered radio, non-perishable food items, blankets, clothing, prescription drugs, eyeglasses, personal hygiene supplies, and a small amount of cash or traveler’s checks.

  -Take proactive steps to protect your property from loss. Install storm shutters or cover windows prior to a hurricane. Be sure there is no loose siding on your home and no damaged or diseased trees growing over your home.

 -Take an inventory of your personal property, such as clothes, jewelry, furniture, computers and audio/video equipment. Photos and video of your home, as well as sales receipts and the model and the serial numbers of items, will make filing a claim simpler, leave a copy of your inventory with friends or relatives, e-mail it to yourself, and/or store it in a safe location. In addition, add insurance information to your inventory information – the name of your company and agent, policy number and contact information.

 -Move all of your important documents to a safe location. Take them with you when you evacuate or store them in a safe deposit box outside the area.

 -Make a plan for your pets. Not all emergency shelters will take pets. Check with your local veterinarian for help with plan.

 -Review your insurance coverage. What does your insurance policy cover? What does it exclude? The standard homeowners’ insurance policy does not cover flood damage. Check if your policy covers debris removal and sewer back-up.

Above all else, stay safe!

Thunderstorm Safety Tips

2/21/2019 (Permalink)

Severe thunderstorms can be dangerous and even life threatening. Being prepared beforehand can keep you safe and secure during a thunderstorm. Here are some safety tips that you can do before, during, and after the thunderstorm. 


  • Keep an up to date medical kit within your home in an accessible area. 
  • Keep multiple flashlights with extra batteries, you don't know if you could lose power.
  • Be stocked up on extra food and water
  • If anyone in your family takes a special type of medicine, keep an extra stock with your medical kit. 
  • Check the weather forecast and be up to date on the storm around your area.


  • Take shelter in a safe and sturdy area and stay inside.
  • Turn off your air conditioning and anything else that uses a large amount of power
  • If flash flooding occurs, get to the highest ground possible. 


  • Check around your home to see if you have any damages to your structure or property.
  • Avoid any downed power lines.
  • Be neighborly! Check in on your neighbors, especially anyone who is elderly or requires special assistance. 
  • Continue to monitor the storm and watch its path.