Water Damage Repair and Restoration

Because water loss incidents play such a substantial role in the call-outs that our restoration team has, the majority of our professionals must have certifications in this field including Applied Structural Drying (ASD) and Water Restoration (WRT.) Our SERVPRO team keeps our extraction and drying equipment ready to move 24/7 to ensure the shortest wait times for our customers in an emergency. The first 48 hours of a water loss incident are the most important for recovery, and our team of qualified technicians can often reach damaged properties within hours of the first notice of loss. 

From Davidson to Huntersville, we have thousands that depend on our fast response when water lines freeze in the winter and burst plumbing to standing water threats from malfunctioning appliances. We have a wide array of water removal equipment from submersible pumps and wet vacuums to specialty extraction tools for saturated carpets and hardwood floors. No matter what damage exists after a water loss, we can make it, “Like it never even happened.”

Have Water or Flood Damage?
Call Us Today – (704) 596-9700

Locally Owned Company with National Resources

SERVPRO of Northeast Charlotte is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1960 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Northeast Charlotte?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration