Water Damage Repair and Restoration

Because water loss incidents play such a substantial role in the call-outs that our restoration team has, the majority of our professionals must have certifications in this field including Applied Structural Drying (ASD) and Water Restoration (WRT.) Our SERVPRO team keeps our extraction and drying equipment ready to move 24/7 to ensure the shortest wait times for our customers in an emergency. The first 48 hours of a water loss incident are the most important for recovery, and our team of qualified technicians can often reach damaged properties within hours of the first notice of loss. 

From Davidson to Huntersville, we have thousands that depend on our fast response when water lines freeze in the winter and burst plumbing to standing water threats from malfunctioning appliances. We have a wide array of water removal equipment from submersible pumps and wet vacuums to specialty extraction tools for saturated carpets and hardwood floors. No matter what damage exists after a water loss, we can make it, “Like it never even happened.”

Have Water or Flood Damage?
Call Us Today – (704) 596-9700

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Northeast Charlotte is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Charlotte community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Why Choose SERVPRO of Northeast Charlotte?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 2060 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Charlotte home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration