Recent Commercial Posts

Tackling Business Damage After a Disaster | SERVPRO of Northeast Charlotte

2/15/2024 (Permalink)

business man in office talking to female SERVPRO rep SERVPRO of Northeast Charlotte is here for your business every step of the way, from ERPs to disaster recovery.

Even though you hopefully don’t dwell on the potential for disasters every day, the chance is unfortunately always there. A simple water leak, serious fire or disastrous flood could leave you with extensive damage and a lot of questions.

Thankfully, SERVPRO of Northeast Charlotte is here to make sure your business recovers and reopens quickly no matter what! Read on to learn how our talented team will be there for you from start to finish.

Preparing for the Worst

While we don’t want the potential of a disaster to consume our thoughts, it is important to have a plan. If your team knows what to do before, during and after a disaster situation, you can stay in control and respond as an organized unit instead of devolving into chaos.

Communication is key when it comes to disaster responses, so focus on making sure your employees are connected with each other and that there is a strong chain of command. Your staff needs to know who is in charge of what ahead of a potential disaster.

In addition, they should all be familiar with where your emergency exits are located and how to access water shut-off valves and fire extinguishers. While your custodial staff may have these responsibilities handled, it is important for everyone to have a basic understanding of your building just in case.

Once the disaster has occurred and you have surveyed your building, it is important to keep your staff in good spirits and help everyone figure out where to go in the aftermath. Set up a remote work strategy or have a backup location in mind that your team can go to for the foreseeable future.

Recovering With SERVPRO®

Now that your team is secure and everyone is safe, it’s time to turn your attention to your recovery. Without the proper support and recovery plan, it can be really easy to experience long-term or even permanent closures. Call SERVPRO right away so we can get started on your restoration.

Our professional team will take over your space as soon as we get there so you can focus on your staff and your customers. People are naturally curious, and your customers are going to want to know what happened and when you plan on getting back open! The more communication and clear explanations, the better.

Depending on the specific situation, you may even be able to continue working in your building while we are restoring and repairing. You might just need to scale back for a while or adjust how you do things in the meantime. We will work with you where you are at to ensure everyone is successful under your roof.

The best way to avoid serious damage is to prepare ahead of time, but we are always here to help if your situation gets out of control or happens really unexpectedly. Call SERVPRO of Northeast Charlotte for a quick and reliable restoration, and you can expect to be back open like new in no time at all.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Would Your Business Weather a Natural Disaster? | SERVPRO of Northeast Charlotte

11/17/2023 (Permalink)

clip board with a disaster preparedness checklist and emergency supplies in the background Are you prepared for disaster? SERVPRO of Northeast Charlotte is here for you when disaster strikes!

Natural disasters are often large-scale situations that can cause significant damage in a short amount of time. They can happen at a moment’s notice anywhere across the country! In fact, natural disasters have been increasing in frequency and severity over the last five years, leaving behind more destruction and damage.

Natural disasters can be unpleasant to think about, but they are not the only way a business could be damaged. Manmade accidents or incidents could also derail your business significantly.

While we cannot always control our surroundings, we can prepare for them. Having a reliable plan in place can help you navigate a wide variety of uncertain situations.

Creating the Plan

Since it is simply a fact that more natural disasters have been occurring across the country, preparing for them is vital for the safety of your employees and the livelihood of your business. Knowing what types of storms, fires or flooding situations could occur can help you prepare for what could happen today, tomorrow or a year from now.

Disaster situations can cause extensive physical damage to your building, but it can also lead to serious financial struggles if the damage is large enough. Navigating the insurance world, tackling lost revenue and trying to recover lost wages can be really hard on a business.

Depending on the type of situation, some businesses even have to close in order for the repairs to happen. Some businesses may never even reopen! Knowing what to do and how to react can help stop that from happening.

Using the Plan

In order to avoid all of those aforementioned disaster scenarios, you need an emergency plan! Our SERVPRO® team can help you create an Emergency Ready Plan for your business. This plan outlines all of the steps you need to take during particular emergencies or disasters to help you stay in control of the situation.

We will start by coming out to your business to lay out specific threats that could impact your daily life. We will tailor each plan to your particular business and building based on the kind of work you do and the employees you have. Doing so ensures that every possible scenario is planned and prepared for.

Our team can make suggestions like changing up how you store important documents or organizing go-bags for your employees to grab quickly during an emergency situation. We can also help plan evacuation routes and place fire extinguishers in a strategic area.

We also know how important it is to stay connected during an emergency. We will take the time to lay out specific communication strategies that will help you and your employees exchange important information quickly. Having a chain of command helps your employees stay on task and follow through on what is being asked of them.

Your business deserves to have a robust Emergency Ready Plan, and we are ready to give it to you! We are here to help you avoid disaster, but we are also here to help you overcome it as well.

Ready to create your Emergency Ready Plan for your business? Contact us for your free assessment to start the plan you need.

Preparing for a Weather Emergency at Work | SERVPRO of Northeast Charlotte

9/19/2023 (Permalink)

Business man holding an umbrella and briefcase with a dark thunderstorm behind him. If your home or business was damaged in a storm, call SERVPRO of Northeast Charlotte to get you back in action.

You do your best to prepare your home for the possibility of severe weather by clearing your shelter location, staying current on the forecast and communicating with family, but what about at your business? Being a business owner means that you are not only in charge of daily operations—you are also responsible for keeping your staff safe in an emergency.

Preparing your staff for the possibility of a weather emergency while they are on the clock can ensure that everyone reacts safely and calmly.

Don’t let your crew run around chaotically as a severe weather system is headed right for your building! Incorporate these tips below into your training so that everyone on your staff is prepared to weather any storm.

Preparing for Any Risk

We all know that weather can be unpredictable here. Mildly cold winters with occasional rain and snow give way to tornado season in the spring and early summer, so residents in the Charlotte area always need to be prepared for floods, high winds and the potential for widespread home damage.

One way to reduce your risk of flood damage is to understand your flood risk. If your business is located in a flood zone or you know that a heavy rain can be disastrous to your basement, you can take steps now to prepare your space. Stay current on the weekly forecast so that you can give your staff the information they deserve as soon as possible.

Communicate With Each Other

Just like you talk with your spouse or your kids when a storm rolls through town, you need to do the same with your employees! In this digital age, it is easier than ever to send off a mass email or a group text to everyone in your employment.

The information can be as simple as a reminder to check the forecast before heading to work or it can be as crucial as urging everyone to get to the safe shelter location right away. Either way, you need to be able to spread information to everyone quickly and in a uniform way.

Plan Escape Routes and Sheltering Spots

Keeping your staff safe is your top priority, so understanding when it is time to evacuate quickly during a weather disaster or hunkering down in your safe shelter location is vital. If you choose to evacuate, be sure that everyone knows your evacuation routes and can find the exits quickly and calmly.

In other weather situations, going outside may not be the smartest idea. This is why you should have your safe shelter location ready to use at a moment’s notice! Stock it with food, water and an emergency kit, and be sure your team knows where it is and how to get to it without the use of elevators or escalators.

Practice your response plans multiple times a year so that when the real situation comes, your staff will be able to react appropriately and everyone can stay safe together.

Don’t let extreme weather take control! If storms strike your business, SERVPRO can help you restore your losses.

Helping Your Business Through Anything | SERVPRO? of North East Charlotte

3/21/2022 (Permalink)

"a workspace and cubicle showing signs of water damage" SERVPRO of Northeast Charlotte is your local commercial restoration expert. Contact us today should you experience any damage.

Being your own boss or owning your own business can seem like the perfect job. Reality, though, is that while it does have its benefits, it doesn’t come without risk. The risk we are referring to is that if a disaster or accident were to happen, it could cause major disruptions.

But lucky for you, SERVPRO of Northeast Charlotte is here to cover any recovery needs you have! We can help carry the burden of your business needs when it comes to disasters and emergencies.

Large loss recovery. Fires, storms and flooding are some of the top causes of financial loss for businesses here in the United States. These are the types of incidents that can quickly cause a lot of damage, and even more so there’s a delay in responding. We have someone on call 24 hours a day, so that if you have an emergency, you have someone to call on.

Emergency Ready Plan. You can begin the recovery process before a disaster ever strikes, all you have to do is become prepared! We work to help you create the perfect plan that works for your unique needs. Things like alternate meeting sites or temporary vendors to use during a crisis—these are things that we can help sort out for you.

Cleaning of All Kinds. We are known for taking care of general cleaning needs like carpet cleaning or upholstery restoration, but what you might not realize is that we also handle specialty needs like safe biohazard removal. We have been in this industry for a long time, which means we have seen and done it all.

Restoration Services. Sometimes things happen that are beyond our control—storms bring floods, pipes burst in the winter or a toaster catches fire. Regardless of what may happen, the disaster will require cleanup and restoration. No one can get there faster, or handle it with professionalism better than SERVPRO of Northeast Charlotte.

Industry Specialization. Our highly trained technicians have had decades of experience and training, learning the ins and outs of every type of commercial enterprise. No matter what industry you’re in, we can tackle your cleaning or restoration needs. We also work to enclose the area so that we don’t disrupt your normal business operations.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

The Lowdown on Restoration Services | SERVPRO® of Northeast Charlotte

2/4/2022 (Permalink)

a green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Northeast Charlotte to get the job done.

It’s almost impossible to own a home or business for a long period of time and not experience some kind of natural disaster or damage. It can be anything from a tornado, a lighting storm or something as simple as a busted pipe.

That’s where SERVPRO comes in! We are known best as being a cleaning company, but what some might not be aware of is the full-service, stern-to-stern cleaning, restoration and reconstruction that we provide as well.

Take a deeper look into how SERVPRO defines “full service”:

Water damage recovery. Whether your home or business has been affected by rainwater or a faulty appliance, water damage is likely to happen at some point or another. SERVPRO is always on call and ready to help you get your place fixed up.

Fire damage recovery. Fires happen every 23 seconds here in the United States. This is a part of a 40-year trend downward. And as you can imagine, fires can produce a lot of damage, but we have lots of help to offer you.

Mold removal. After a leak or water damage has exposed your home or business, mold can creep up and threaten the structure. And it spreads quickly and easily. Which is why you should leave that cleanup to the professionals.

Storm recovery. No matter the type of storm that has affected your home or business, it can bring large-scale damage and destruction. Luckily for you, we have technicians on call 247, so that you can immediately get started on the cleanup process.

Commercial needs. We offer business owners the same services that we provide to homeowners, but we also offer a little more! We can handle specialized cleaning and care, helping you make your business shine.

General cleaning. Whether it’s a residential or commercial property, they all need the normal day-to-day cleaning. But oftentimes we get busy and skip over important things like carpet or upholstery cleaning. That’s why we provide you with a heavy-duty cleaning, so that you can focus on more important things.

Specialty cleaning. We can provide you with document restoration, air duct cleaning or even biohazard cleanup. No matter what it is, if it can get dirty, we can work to get it clean.

Construction. Sometimes, disasters or accidents can take a major toll on your home or business and require a reconstruction rather than a simple restoration! With SERVPRO to call on, you can rest assured that we can handle that and get the facility back to its preloss condition. 

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done

Follow These Steps for Winter Prep in Milder Climates | SERVPRO® of North Central Mecklenburg County

1/28/2022 (Permalink)

img src =”window.jpg” alt = "a close-up image of a wiper blade wiping away condensation on a car windshield” > If winter weather should bring damage to your home or business, contact SERVPRO of North Central Mecklenburg County for fast, restorative solutions.

This time of year brings thoughts of the fall color season and prep work starts for the Thanksgiving and Christmas holidays. But it’s always a little strange when the radio starts playing “White Christmas” and our favorite TV stations start advertising winter clothing.

The wintertime weather in Charlotte simply doesn’t fit that idyllic holiday narrative! While we do experience all four seasons and occasionally receive snow, it’s a rare occurrence. We usually don’t need snow tires or salt trucks, and frozen pipes are a concern but not a constant worry.

Even though we don’t receive significant snowfall, we do experience cold temperatures in the winter. And we should still perform preventative maintenance on some items. Let’s take a look.

Maintain and service your HVAC system. Obviously, we will need to use the heat in the wintertime, so you’ll want to know it’s working well and operating safely. It’s a great idea to have a professional come out and perform routine maintenance, replacing any parts that could leave you in the cold.

Prepare the home for winter weather. We average around three inches of rain per month over the winter, making it one of the dryer portions of the year. It’s a good time to inspect and repair the roof system. Check for broken or warped shingles, and replace as necessary. Check, clean and empty your gutters as well, to keep anything from damming up the works and sending water streaming into your home. While you’re at it, inspect and clean out your chimney if you burn any wood or coal.

Reseal doors and windows to eliminate drafts. Air infiltration can make you uncomfortable, so consider adding insulation to your attic and sealing your windows. This can make an impact on the comfort level in your home, not to mention the effect it can have on your utility bills.

Winterize your vehicles. Finally, check your car’s tires and windshield wipers. If you have excessive wear, you may want to consider replacing them. You may not have to deal with driving on snow and ice, but there’s a good chance you’ll end up driving in the rain—and you want to be sure you can do it safely.

If winter weather or unexpected flooding causes water to damage your home, we’re always here to help. Contact SERVPRO to see how quick and easy it is to let the pros handle your cleanup and recovery.

The SERVPRO Difference & Why It Matters | SERVPRO® of North East Charlotte County

1/28/2022 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of North East Charlotte County is your local restoration expert.

As a head of household or a person that runs a business, it’s your responsibility to make sure everything runs smoothly.

However, when a disaster happens and the normal routine is disrupted, your responsibilities now shift to disaster recovery. It may not be a role you were ready for, but it’s one that’s been thrust upon you.

That’s where we can help. Disaster recovery is our job not yours. You can trust SERVPRO when life throws you a curve.

Everything Is in Place and Ready

Our job is to be ready for you 24 hours a day. We can respond at a moment’s notice and get to your disaster quickly.

We understand you can’t wait when the office has suffered a fire or water is spraying everywhere from a broken pipe. When a catastrophe happens, we’re ready.

We’ll Be There in a Flash

When a disaster happens, time is critical.

With each passing minute more mold growth, more water damage happens or more smoke smell emerges. A quick response is demanded, and with a local office right here in North East Charlotte County, you won’t have to wait long for us to respond.

Trained and Ready for Your Commercial or Residential Disaster

Disasters are unplanned and can strike when you least expect. Homes and businesses can both fall victim to natural and accidental damage.

We provide a custom solution for each and every situation. We can get your business or home back to normal to you can get back to your routine.

We Leave Your Property “Like it never even happened.”

We take pride in restoring your home or business back to its original condition. SERVPRO has a deep history in the recovery and restoration industry, and we care about your satisfaction.

We’re Always Changing, Growing and Learning

Disease prevention is now a big part of the world we live in! The ability to clean, sanitize and disinfect is highly sought after—and we go well beyond the standard level of cleaning that janitorial services provide.

We can provide you with a hyper-clean space and impart peace of mind at the same time.

Disasters, whether by accident or by nature, will affect all of us at some point. Tornadoes, hurricanes, storms, fires all happen. When disaster strikes, call your local SERVPRO and we’ll take care of putting your property back together.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of North East Charlotte County.

How Can a Local Water Removal Company Help My Business Recover from a Water-Related Accident?

6/2/2020 (Permalink)

Call SERVPRO to mitigate all of your commercial water damage needs in Mecklenburg.

Mecklenburg County Water Removal Services by SERVPRO Generally Follow a Time-Tested Procedure for Removing Water from Your Commercial Property.

Just the other month, a Charlotte-area office building suffered the effects of a ruptured pipe in its basement.  This broken pipe rapidly filled the Mecklenburg County business’ basement maintenance rooms with feet of standing water and forced its owners to shut off the building’s electricity.  Unfortunately, this prevented the company from continuing its operations until workers effectively addressed the water issue.  The owners, without any forewarning, suddenly faced a costly problem that needed to be solved as soon as possible.  They needed to make quick decisions in order to avert an extended business closure and substantial operational losses.  In doing so, they contacted a local water removal service for assistance. SERVPRO--We're Faster To Any Size Disaster.

What Procedure Does Water Removal Services Like SERVPRO Follow to Extract Water from My Mecklenburg County Business?

The key to successfully extracting water from a commercial structure is having a proven plan of action. Our team has such a plan and our skilled technicians know what to do at each stage of the process.  Once workers find and shutoff the offending water source, they generally do the following things:  

  • Remove standing water with submersible pumps and large, commercial-strength extractors
  • Determine a drying goal, based on moisture levels in unaffected areas, and calculate the right dehumidifier-to-air mover ratio for the most efficient drying
  • Quickly and effectively dry interiors using advanced refrigerant or desiccant dehumidifiers
  • Inject EPA and OSHA-approved fungicides, disinfectants, and deodorants into even the most difficult-to-reach areas, using state-of-the-art foggers

Ultimately, these tools allow SERVPRO to efficiently resolve your water issue. This time-saving service enables you to get back to work sooner, reducing your overall costs and limiting your losses. Ask us about our ERP Emergency READY Profile Plan, a mobile app, that can prevent or mitigate damage to your commercial enterprise.

Accidents happen and there is not much you can do to avoid them.  When they do inevitably occur, protect your business by calling a professional water removal company as soon as possible.  If you ever need assistance, call SERVPRO of North Central Mecklenburg County at (704) 596-9700. 

We Get You Back In Business In Mecklenburg County After A Flood

3/1/2020 (Permalink)

Our technicians have the state of the art equipment necessary to handle restoring your office building's flood damage right away.

Commercial Flood Damage Brings Mud to Mecklenburg County Office

It is no secret that commercial flood damage hits local businesses hard. Just the loss of revenue during cleanup can take a toll along with the hardship on employees who suddenly do not have a job to go to until the restoration process completes.

When SERVPRO works on commercial flood damage restoration jobs in Mecklenburg County, their goal is to save the business from having to replace as many items as possible and get the company reopened in the shortest amount of time.

Scoping the Loss Area

In a local office, the water was not the most significant issue when groundwater entered a small building. The water soaked the carpet in the reception area and ran down the hallway. SERVPRO technicians found the water receded before going very far into the offices. However, a large amount of mud got left behind, coating the floor.

Extraction and Removal of Loss Items

The glue-down carpet was a loss due to both the delamination and contamination from groundwater. SERVPRO techs extracted the flood damage water to make the carpet lighter to handle and safer to lift for disposal. The baseboards also required removal, and the sheetrock required flood cuts roughly twelve-inches above the floor joints to open up the wall cavities for drying. The use of trash pumps pulled up the thick layer of mud along with the water quickly.

Multi-Layered Drying Methods

SERVPRO techs know that concrete absorbs moisture and requires the power of air movers to release the embedded moisture. This action negates secondary issues such as foul odors or the potential for mold growth. The Injecti-Dry system is beneficial for forcing air into the wall cavities and assists with lowering the interior moisture to expedite the drying process.

Final Wipe Down and Prepping for Repairs

Once the interior confirmed as dry, the techs used their antimicrobial cleaning agents to wipe down the surfaces affected by water loss to leave it sanitized and ready for the replacement of the carpet, baseboards, and sheetrock repairs necessary to get the office reopened.

SERVPRO of North Central Mecklenburg County at (704) 596-9700 stands ready to assist local properties with commercial flood damage cleanup and restoration to make the loss "Like it never even happened."

See more about Mecklenburg County.

How Mecklenburg County Businesses Limit Commercial Water Damage

2/13/2020 (Permalink)

Mecklenburg County, don’t let your business go down due to water damage.

Let SERVPRO help you through your Mecklenburg County business water damage.

Property owners can make preparations against harm to a structure or contents, but some things cannot be 100% prepared for such as commercial water damage. 

It does not matter how the commercial water damage occurred in a Mecklenburg County structure, and it needs fast addressing to limit the loss. That is why SERVPRO emergency response teams are available 24/7 and arrive within an hour of the initial call. 

First Actions On-Site

When SERVPRO techs arrive, they immediately scope the loss area to determine the scale of the water loss inside. This attention to detail enables them to find areas of water migration that might otherwise get missed. At this time, essential items, papers, and stock may get removed to a secure area or location. 

Drying Without Disruptions

When working on a commercial property, the goal is to limit the disruption to the people and daily activities. In many cases, the techs work around the staff going about their work. Large furnishings can be raised on blocks and dried in place while other air movers dry carpet. 

There's an App for That

SERVPRO has an easy-to-use downloadable app for both Android and IoS devices that allows business owners to set up profiles for each property. If you have multiple locations, no problem. The Ready Plan app takes care of them all. In each profile, the chain of contact for emergencies gets established. Valuable information such as the location of electrical panels and water shut off valves for the business. Also, the site of essential items to protect or move off-site to a secure location such as important papers, equipment, or stock. 

Restorative Cleaning

SERVPRO techs have a host of cleaning agents to address various issues post-water loss. It is essential to use antibacterial and antimicrobial to ensure that surfaces are left both sanitized and disinfected for reuse by the employees and customers.

When commercial water damage is the problem, SERVPRO of North Central Mecklenburg County at (704) 596-9700 is the solution. The certified techs arrive fast and make the water loss to the structure and contents, "Like it never even happened."

To find out more about Mecklenburg County, click here.

Some things are meant to be long term, especially when growing a business- just not MOLD!

12/10/2019 (Permalink)

Once we peeled back the affected area, mold was discovered at this commercial property.

Okay we get it, not everyday can you see leaks that may cause long term damage. In this case, the leak was not noticeable at first. Water has a mind of its own in which the leak was not significant enough to come through the fiberglass reinforced plastic wall panel. Once the water started to come out, SERVPRO of North Central Mecklenberg County was contacted for a professional eye. 

Our technicians handled this quickly, as we could tell it had been building up for a while behind the wall. We removed all the bad stuff and replaced it with correct restoration as well as gave some pointers for future issues that they may have.

Call us today if your unsure if your commercial property has suspected mold! 

Restoring YOUR Lake Norman Commercial Property After Water Damage

10/16/2019 (Permalink)

We are always on call and ready to go!

Flooding and water damage events at Charlotte or Lake Norman commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in YOUR business, give us a call at 704-596-9700 and we'll be there fast with the help that you need!

Have a Business that needs a little bit of love? SERVPRO has the answer to your dreams!

9/5/2019 (Permalink)

Our tech proudly cleaning a commercial property

To some, it doesn't matter on how good the service is or how friendly employees are when entering a business. Studies show 9 out 10 people recognize cleanliness immediately when entering an establishment. That means they can quickly determine if your services are wanted.

SERVPRO of North Central Mecklenberg County is here to help you keep your business clean and professional for all of your clientele needs!

Whether its needing carpets cleaned, upholstery steamed, or even just a fresh coat of paint on walls- we are the guys you need! Our technicians are always on call and are always ready to help restore or upgrade your property. Please call us at 704-596-9700 to discuss how we can keep your business look like nothings ever happened!