Recent Water Damage Posts

Do You Know the Signs of Basement Water Damage? | SERVPRO® of North Central Mecklenburg County

6/3/2021 (Permalink)

Leaking Basements Basement Water Leaks

Do You Know the Signs of Basement Water Damage? | SERVPRO® of North Central Mecklenburg County

A basement is an essential part of many homes. It can serve as a place to store boxes of collections and memories.

It can be a place for the family to huddle when storms are near. It can even be extra living space for an adult child or an in-law who need a temporary place to call home.

However, homeowners typically run into one major problem above all others as it regards basements: water damage. Because basements are dug into the ground, and because appliances such as water heaters are often stored there, a basement becomes a prime place for unaccounted-for water to end up.

It’s not a guarantee that you’ll encounter water damage in the basement, but if your home has one built in, it definitely behooves you to be aware of the risks and acquaint yourself with the common roots and signs of aquatic basement misadventures.

The Top Signs of Water Damage in a Basement

Unpleasant, musky odors. Whether it’s from outdoor moisture or indoor leakage, the water that comes into your basement will find a place to settle, soak and sour, eventually resulting in the smell that’s so often associated with basement life that some people just assume it’s issued with the house. That smell, though, should not be the norm for your underground room. It only occurs when mold and mildew are present in the environment, and your sense of smell is your first clue that you’ve got mold growing, as the odor will manifest even before mold or mildew are visible.

Flaking paint on masonry or walls. If your downstairs haven is painted, a disruption in the paint job could very well signal that you have a water issue. Even so-called waterproof paint won’t hold back a significant enough leak—it’ll just give way later, after more water has accumulated. Yes, if there’s bubbling and flaking, you’ve got water. Unless, that is, you’ve got…

Foundational cracks. Homes have been known to shift over time, but full-blown cracks in the foundation aren’t normal, and they must be acted upon immediately. Cracks can also manifest in the floor, the ceiling or in your walls, as a sign that your foundation has already cracked and the rest of the house is feeling the pressure. Don’t fret over hairline cracks, but if they grow, you need to line up repair options quick.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

How Do I Get the Water Out of My Mecklenburg County Basement Without a Sump Pump?

4/25/2020 (Permalink)

We’re Faster to Any Size Disaster!

SERVPRO has the equipment and expertise to clean and dry your Mecklenburg County basement

Statistics show that a full 98% of basements have a water loss event at least once during their service life in a residence. A finished basement has the potential to have more structural loss due to the installed walls and flooring that may be present.

What Types of Damage Can Happen if Water Cleanup in My Basement Gets Delayed?
When a Mecklenburg County basement needs water cleanup, several steps need to occur for the best outcome. In finished basements, there can be substantial losses from water wicked into sheetrock; tiles can come loose, and glue-down carpet may be ruined. The potential for restoration depends on the construction materials used in the flooring and how long it had exposure to high moisture conditions.

In some cases, the water removal efforts did not occur because the homeowner had no idea there was an issue. A slow leak in a basement that no one goes into very often is a recipe for problems such as mold infestations and damp, musty odors.

Types of Water Loss Situations in Commonly Seen in Basements
When SERVPRO handles water removal and restoration services in local basements, here are some of the typical reasons why it occurred:

    •    Sewage backup in a basement bathroom
    •    Plumbing issue such as a pipe break
    •    Supply line leak to a washing machine
    •    Water heater tank failure
    •    Groundwater or flash flood

Proactive Tactics for Lessening Contents Loss
SERVPRO technicians move items in the basement away from the water. As they do so, they inspect each thing to see if it needs cleaning or has any damage from water exposure. Contents moved may be taken to another area of the home, stored on-site, or taken to a secure location off-site. Anytime possessions get moved, the technicians make a detailed report that includes photos, location, and in the case of a large number of objects, barcodes may get used. Because the placement location within the basement gets noted, when it is time to move items back in, putting them in their precise location is not an issue.

Tactics for Damaged Building Materials

    •    Numerous actions need to occur to mitigation mitigate the loss to walls and floors in a finished basement.
    •    Flood cuts on sheetrock that wicked water
    •    Removal of floating floors or tiles to dry the substrate underneath
    •    A glue-down carpet usually needs replacement and on a case by case basis inspected for reinstallation.
    •    Removal of installed electronics such as mounted flatscreen televisions and soundbars

The Right Equipment Makes the Difference in the Outcome
In the cases where the basement has water due to a malfunctioning sump pump or poor drainage, the technicians can remove the water rapidly by deploying multiple portable pumps. These allow the technicians to move freely and extract the water. It is common for the same spot to get worked on until the passes are "dry" with no apparent moisture coming up. This practice assists in expediting the drying phase of mitigation.

After the extraction equipment, the technologically advanced drying equipment is one of the most significant differences between DIY and professional equipment. Very few basements have good ventilation besides the egress windows and doors to reduce the trapped water vapor. The air movers used by SERVPRO for drying push warm, dry air over wet surfaces at high speeds; it causes embedded moisture to rise. In a basement, this could be problematic without dehumidification equipment at the ready to capture it and port it away.

Special Considerations for Masonry and Concrete
Because of the porous nature of concrete and brick, when the moisture rises to the surface and dries, it can leave a white powdery substance known as efflorescence. It is the residues left behind by salts and minerals in the brick or concrete and gets wiped away easily.

Odor Control Actions Before Repairs
There is no point in making repairs in a basement if residual musty water odors remain behind. SERVPRO techs have different applications to ensure that before any reinstallation or repairs happen, the basement is odor-free. Cleaning the masonry and slab floor with specific cleaning agents assists with removing any stains as well as modernization. If the scent-level requires stronger treatments, thermal fogging works well to neutralize both airborne and embedded odorous particulate that may still be present.

When your home needs water cleanup, you need help sooner rather than later. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700; the certified technicians are available 24/7 to provide compassionate, professional solutions for your home disaster.

For more about Mecklenburg County click here.

Equilibrium Sciences for Efficient Drying of Charlotte Homes

2/13/2020 (Permalink)

You can contact our professionals 24/7. Our experts are trained and equipped with the experience and equipment to handle any water damage task.

Thorough Water Removal in Your Charlotte Home Can Prevent Further Damage

When drying out a damaged Charlotte home after a water loss incident, our technicians must seek to exploit nature’s need for natural balances to maximize drying and water removal. Psychrometry is one of these scientific studies that our water restoration technicians (WRT) become familiar with during their education and field experience recovering water losses. Understanding the pull of present forces to even out, can help experienced technicians increase the output of placed machinery and restoration techniques.

Determining how nature seeks to balance damage before drying and water removal for Charlotte homes can Indicate the best approaches for removing lingering moisture and saturation from construction materials and contents. Our SERVPRO professionals utilize three natural laws of nature to continue the pace and effectiveness of drying tactics. These laws include:

  • High Pressure Goes to Low Pressure
  • Hot Goes to Cold
  • Wet Goes to Dry

These facts also lay out the essential elements of efficient drying, such as temperature, air pressure, and humidity. When two spaces differ in any of these areas, nature seeks to create a balance between the two by working to make both of the damaged regions equal in moisture content, temperature, and pressures. Recognizing the differences as they exist, and before natural equilibrium can get reached, is a productive practice in the hands of our SERVPRO technicians.

Our professionals must work never to allow the house to reach a point where all of these elements, like air pressure, temperature, and saturation level out. When warmer temperatures present in one drying space migrate to colder regions or pressure begins to level out between several damp areas of the home at once, we must continue to modify these results with warm, dry air and focused equipment. Ineffective drying happens when wet areas still exist, but equilibrium has stalled the movement or change of these three primary factors.

Understanding the science of drying can help our SERVPRO of North Central Mecklenburg County team provide effective water removal and drying services to damaged homes. No matter how we can help, give our emergency response team a call 24/7 at (704) 596-9700.

Learn more about Charlotte.

Water Damage Incident In Your Charlotte Home

1/12/2020 (Permalink)

Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials.

Demolition, not Destruction When Restoring Water Damage Incident in a Charlotte Home

Water intrusion that causes deterioration of materials can be a challenge to address. Away from the physical challenge of restoring or replacing the materials, which a professional team like SERVPRO handles easily, the cost may be higher than what the homeowner, or the insurer, is willing to pay. One way to cater for the interests of all involved parties is through controlled demolition, which helps reach the affected areas without causing unnecessary damages.

During a water damage incident in Charlotte, a leak in the pipes supplying a kitchen sink left water within the construction assembly of the countertop holding it. Due to the passage of time, the water also found a way through the surrounding laminate floor, affecting the fiberboards. For the homeowner, removing the water and restoring the affected materials with minimal damages was the main priority. SERVPRO technicians are well versed with controlled demolition, which helps open up such assemblies for drying and removal of unsalvageable materials.

Among the items, we could save included the Corian countertop, its main assembly parts such as the framing, and side panels. Careful disassembly, including lifting and moving the heavy countertop surface away before focusing on the panels, helped limit the chances of damaging them. Once disassembled, our SERVPRO technicians wet vacuumed the area to remove water remnants before setting up air movers and a dehumidifying unit to complete the drying process.

The way laminate floors are made makes it hard to restore them after a water loss, especially when there is deep moisture penetration. A typical floor has a high-density fiberboard laminated with a vapor retardant at the top and bottom. On scoping the area with moisture meters, we realized the intrusion penetrated some of the boards, necessitating the removal. Luckily, it affected just a small section around the countertop so we could focus on that area saving the homeowner money.

Controlled demolition helps restorers focus on deeply affected areas while salvaging many materials. Call SERVPRO of North Central Mecklenburg County at (704) 596-9700 to help. We’re Faster to Any Size Disaster.

For more about Charlotte click here.

There are going to be challenges with water! That's why you call SERVPRO to handle the job!

12/3/2019 (Permalink)

When this happens, it's best you call the professionals to handle it!

Flooding and water damaging events around Charlotte commercial properties are often complex with numerous issues that require a knowledgeable and timely response. Even if its relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many cases, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environment concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need!

Charlotte, Huntersville, Cornelius, and Davidson 24 Hour Emergency Water Service

11/4/2019 (Permalink)

We are available anytime, any day, for any situation such as the above picture! Call us today at 704-596-9700

SERVPRO of North Central Mecklenburg County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 704-596-9700

We understand that when you call us, you may be feeling stressed and concerned. You need an expert to guide you through this crisis. SERVPRO of North Central Mecklenburg County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Central Mecklenburg County

SERVPRO of North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Know who to call for your Water and Flooding Needs

10/18/2019 (Permalink)

This is what you dont want to let sit and wait, call SERVPRO of North Central Mecklenberg County to be there for you water crisis!

We have all had medical emergencies and we know to either rush to the hospital or contact 911. We often forget that there are more than just medical emergencies. What about issues at your house, apartment, vacation home or rentals?

Just like medical emergencies it is important to know who to contact when things are going wrong at your property. SERVPRO of North Central Mecklenburg County is here for you.

Flooding and water emergencies don't have to wait for regular business hours. SERVPRO of North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week-- including ALL holidays.

Do you need Emergency Service? Don't know who to call? Well, Call Us 24/7 at 704-596-9700

Know who to call,Cornelius, for your Water and Flooding Needs

5/3/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of  North Central Mecklenburg County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of  North Central Mecklenburg County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 704-596-9700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Central Mecklenburg County

SERVPRO of  North Central Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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